Give your pilots and tenants a link to your FBO. They send the tail number, parking spot, fuel and services. Your desk sees it instantly, in writing, with the details right.
Requests land on the board live, with a chime and a push alert. Acknowledge, complete, done.
Fig. 1 — The desk board, live
No more scribbled tail numbers, missed voicemails, or “which hangar was that?” Customers tell you exactly what they need, and your whole desk sees it.
request.fbodesk.com/your-fbo, with your logo, colors, service hours and desk phone. Share it by text or email, or print the QR code.
New requests appear instantly with a chime and push alerts. Acknowledge and complete them; two people can't double-handle one.
Tail number, area, hangar or tie-down, fuel type and amount (top off, tabs, gallons or per side), GPU time, gate codes and instructions.
Post your full-service prices and customers see an estimate before they send. Leave a price blank and it stays hidden.
Every request gets a status link: received, desk has it, completed. Customers can cancel online with the phone number they used.
Every request is kept with who handled it and when. Export to CSV, and choose how long finished requests are kept.
Set it up once, share the link, and requests start arriving at the desk in writing.
Add your service hours, the services you offer, ramps and hangar rows, fuel prices and your logo.
Text it to tenants, put it in your email signature, and print the QR code for the counter and hangar doors.
Every request lands on the desk board with a chime and a push alert. Tail, spot, fuel and services, all written down.
One tap each. The customer's status page updates on its own, so they're not calling to ask.
No per-seat fees, no setup costs, no contracts. Start with a 30-day free trial, no credit card required.
More than one location? Talk to us.
Next up: turn requests into ramp jobs your linemen work from their phones.
No. They open your link, fill in the form, and get a status page they can bookmark. Nothing to download, no login.
The form only accepts requests for times inside the hours you post. After hours it shows your desk phone number instead, so nothing urgent sits in an inbox overnight.
No. It's calculated from the full-service prices you post and labeled as an estimate. Leave a price blank and customers simply don't see one.
No. FBODesk is your own request line for tenants, locals and walk-ins. It works alongside whatever you already use for billing and operator trip requests.
There aren't any. $49 a month per location, cancel any time. Start with a 30-day free trial, no credit card.
You do. Export every request to CSV whenever you like, choose how long finished requests are kept (90, 180 or 365 days), and delete your account at any time.
Set up your request link today. 30 days free, then $49 a month.
No credit card required